Certified Payroll Professional Practice Exam

Under what conditions can an employee request a direct deposit reversal?

1. If the employee received an overpayment

2. If the employee wants a paper check instead

3. If a common error occurred in the payment

4. If the employee forgot to authorize the direct deposit

The correct answer is: If a common error occurred in the payment

An employee can request a direct deposit reversal if a common error occurred in the payment. This could include situations where the wrong amount was deposited, the funds went to the wrong account, or any other inadvertent mistake in the direct deposit process. It is important for the payroll department to address and rectify these common errors promptly to ensure accurate payment to the employee. Options A, B, and D are incorrect because they do not directly relate to the specific condition under which an employee can request a direct deposit reversal. A direct deposit reversal is typically not initiated if the employee received an overpayment, prefers a paper check, or forgot to authorize the direct deposit.